Employee Assistance Program (EAP)
Support When You Need It Most
Life’s challenges can impact your work, health, and overall happiness. The EAP is here to help you navigate those challenges, providing expert support when you need it most. By accessing these services, you can find solutions that improve your personal well-being, workplace satisfaction, and long-term success.
What is the Employee Assistance Program (EAP)?
Our Employee Assistance Program (EAP) is a collection of confidential and free support services designed to help employees manage personal health, work-related stress, and financial challenges. The program provides professional assistance for a variety of issues, focusing on mental health, physical well-being, and financial wellness, ensuring the comprehensive well-being of our team members both inside and outside of work.
How We Can Help You
Our EAP offers practical support across three key areas:
1. Mental Health & Well-being
- Access up to five confidential counselling sessions for you or an immediate family member.
- Speak with a professional via phone, online, or in-person within 24-48 hours.
- Get help with stress, anxiety, burnout, trauma, or anything else on your mind.
2. Physical Health & Fitness
- A one-on-one session with an exercise physiologist to guide your fitness and well-being.
- Personalised advice on nutrition, injury prevention, and maintaining a healthy lifestyle.
3. Financial Wellness
- A financial health check with a professional advisor to help with budgeting, superannuation, and long-term financial goals.
- Access guidance on managing debt, planning for the future, and financial well-being, with an option to engage them for more comprehensive and personal financial advice at a fee.
4. Family Law Advice
- A 30-minute family law consultation
We also offer regular workshops throughout the year on mental health, financial wellness, and general well-being—available through toolbox meetings or after-hours sessions.

Key Contacts
TLC EAP - 1800 311 891
Access the service confidentially by texting 0421 231 426

TLC EAP is a local company supporting local businesses, providing confidential support services for you and your immediate family. It offers face-to-face, online or phone sessions with qualified counsellors and services tailored to your needs. You can use TLC EAP anytime you need support in a safe, private setting, with no impact on your job.
Email: info@tlceap.com.au
Address: 101 Verney Road, Graceville QLD 4075
Website: www.tlceap.com.au
TIACS - 0488 846 988
Professional Call and Text Counselling

TIACS is a free phone and text counselling service offering mental health support to Australia’s blue-collar community.
Call or text Mon-Fri 8am-10pm AEST - 0488 846 988